
Customer Care
Price Match Guarantee
Found the exact item for a lower price? Shoot us a message and we will match it. Our Price Match Guarantee assures you that we only offer the best for the best!
How to Qualify:
- Your purchased product is of the same brand, color, name, size, and quantity as that of the other brand.
- Your purchased product must be available on The Nest Genie website and the other seller’s website or other online platforms at the duration of the price-match.
- Send us a photo or a screenshot of the item (with price, description, and the website where you saw it) to help us verify process the price-match request.
- Price Match Guarantee is valid within fifteen (15) days valid from date of the purchase.
WE DON’T ACCEPT PRODUCTS FOR PRICE MATCH DUE TO THE FOLLOWING CONDITIONS:
- Sale items
- Damaged or used items
- Price error
- In-store purchases
- Products with minimum purchase requirement
- Discounted items upon check out this means use of coupon code or promotional offers