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Nest Genie

Seller Care

Fees & Payment Policy


  1. THE NEST GENIE service fees will differ per category & year. These fees are inclusive of payment gateway and insurance for each item

  2. To know the latest set of service fee rates per category, please send us an e-mail to [email protected].

  3. The Seller will be billed a shipping fee in amount discussed and agreed upon by both parties in the Shipping fees provided in the seller handbook. This will be in effect to this agreement unless otherwise agreed upon between seller and THE NEST GENIE.

  4. Consumers or Customers will pay shipping fee if purchase of item sold is below PHP5,000.00. On the other hand, if purchased item is above PHP5,000.00, it will be paid by the Seller.

    This will be in effect to this agreement unless otherwise changed and will be notified by THE NEST GENIE should there be any alterations.


Just as The Nest Genie together with you as the Seller give importance to the clients: customers – The Nest Genie wants to ensure that you are given priority and importance as well. What better way is to ensure in payments are in order for your continued patronage and business.

  1. Payment Method and Terms

    1. The Nest Genie carries out financial payment reconciliations twice a month, this is every 15th and 30th of the Month.
    2. The following variables need to be considered in costs before arriving to the final payment reconciliation:

      • - Price of the delivered items
      • - Service Fee
      • - Payment Terms
      • - Transport or Shipping Cost
      • - Returns

      Here are the timelines for better understanding:


      15th of the month

      30th of the month


      1st of the current month up to the 15th of the current month

      16th of the current month until 30th/31st of the current month


      20th of the current month

      5th of the succeeding month


      25th of the month

      10th of the succeeding month

    3. If the payment date falls on a weekend or Holiday, schedule will be moved to the next business/working day.
    4. Any discrepancies regarding the billing statement sent to the Seller should be reverted back within 3 business days upon receipt. Discrepancies reported will lead to movement of payment reconciliation date. If such statement is received without any claims, the statement will be deemed correct.
    5. All payments will be done through online bank transfer or Bank deposit of details provided by you in the application form. The Nest Genie will send the proof of payment and online receipt to Sellers email account for verification of the amount transferred as agreed in the supply and services agreement.
    6. A copy of seller receipt should be inserted inside the package and receipt should be addressed to the customer with customer price. Seller will issue a collection receipt or acknowledgement receipt to TNG for the net amount TNG remits to seller and TNG will issue a receipt to SELLER for the service fee that TNG made on the said item, this receipt can be picked up at TNG office (5752 Limbo street cor. Kalayaan Avenue, Makati City, 1213 Metro Manila, Philippines).

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